About Us

LifeLabs has offices in New York and San Francisco and provides training to companies worldwide, in person and virtually. We research the skills that make the biggest difference at work and home and convert them into workshops, events, and experiences.

How It All Started

We were wondering: what if there were a school for adults, but instead of algebra and spelling lessons, you could join courses on the real stuff of life – laboratories for great ideas, practice sessions on the art and science of people skills, a gym for leadership abilities? What if you could transform your workplace into a dojo for developing life’s most useful skills – the ones that transform your biggest challenges into your greatest opportunities?

We noticed:

  • We spend the majority of our time at work, but we rarely take advantage of the opportunities for growth and learning hiding in plain sight at our offices.
  • Great teachers are people who inspire us to try something new and see life from unique angles.
  • Sometimes you can learn one tiny trick that leads to a huge change in your behavior and in the lives of the people around you.

Eventually, we stopped wondering and created the lab format to bring our vision to life.

Our Team

Courses at LifeLabs are led by a vibrant team of researchers and experts in the field of organizational psychology who want to make a difference in the world and have fun while doing it.

Job Listings

LifeLabs is growing and we are on the look out for diverse, passionate, and playful minds to join our team. Come be part of a team where you will learn something new every day, push yourself, laugh a lot, and make a real impact by helping people master life’s most useful skills.

Facilitator / Leadership Trainer (full-time, New York City or Bay Area)

Calling the world’s best trainers, professors, and facilitators. We’re looking for a passionate trainer to help us create life-changing learning and transform the workplace into a dojo for mastering life’s most useful skills.

A week in the life of a LifeLabs trainer:

  • You’ll spend your week training executives, managers, and individual contributors in leadership, communication, and productivity skills.

  • Anticipate leading workshops Monday – Thursday (workshops are 2 hours each, and you will teach no more than 3 per day).

  • Fridays are our (training-free) team days when we meet to learn from one another, connect, collaborate, and come up with puns.

  • When you’re not teaching, you’ll be busy advising some of the world’s most innovative tech companies.

  • Approximately 10% of your time will also go toward helping LifeLabs grow and excel in ways that match your strengths, perspectives, and ambitions (e.g., engineering new workshops, conducting research, publishing articles).

LifeLabs trainer pre-reqs:

  • Masters degree required, PhD preferred
  • 2+ years training experience and strong facilitation skills
  • Advanced knowledge of psychology
  • Research experience
  • Management or leadership experience
  • Experience in a client-facing role
  • Experience working in or with the tech industry

For either application, please share your resume and a cover letter, including what interests you about the Facilitator position, how your skills and experiences align, and your desired salary range.

We may not be able to respond to every application, but please know that we very much appreciate your interest and time (and always keep resumes on file for future opportunities).

Program Consultant / Account Manager (full-time, New York City or Bay Area)

We are looking for a passionate relationship builder and leadership development buff. Come help us transform workplaces into a dojos for mastering life’s most useful skills.

As a Program Consultant, you will be the first point of contact clients have with LifeLabs Learning. You’ll quickly put them at ease through warmth, competence, knowledge, and genuine curiosity. You’ll propose programs that meet their needs, and they will walk away feeling smarter, more prepared, and even more excited to bring a great training program to their employees. Once a client’s program has launched, you will continue to act as their account manager, consultant, and thought partner – making program recommendations and helping them get the most impact out of their training initiatives.

For you, each interaction with a client will be an opportunity to hone your consulting skills and discover more about how companies work and how people think. You’ll have a front row seat to the inner workings of over 400 leading companies, and you will forge relationships with their executives and heads of HR, People Operations, and L&D.

When you aren’t consulting clients, you will be working closely with our Head of Business Development and our Director of Impact, discussing patterns you’ve observed and exploring initiatives to improve client acquisition, retention, and program impact. The rest of the team will serve as collaborators and mentors, helping you turn your role into the best growth opportunity of your career.

A week in the life of a Program Consultant:

  • Respond to prospective client inquiries over email (expect an inbox that gets serious action).

  • Discuss organizational needs and challenges with prospective clients.

  • Convert prospects to clients by proposing thoughtful solutions to their needs.

  • Own the logistics of client onboarding (e.g., send workshop descriptions, select dates, introduce clients to facilitators).

  • Manage relationships with existing clients, recommending new services and consulting on steps they can take to see more impact.

  • Deeply understand current and changing client priorities, concerns, fears, and hopes and communicate findings to the team.

  • Support the production of business development events and initiatives.

  • Lend a hand in special projects and other areas as they pop up.

Program Consultant Pre-reqs:

  • Degree in organizational psychology and/or 1-4 years experience in HR, learning & development, organizational development, or a related field

  • Experience working in a client-facing role

  • Knowledge of consulting techniques (e.g., asking open questions, framing a conversation)

  • Strong written communication skills (particularly the ability to write clear and playful emails)

  • Time management and organization skills

  • Bonus: experience working in the tech industry

For either application, please share your resume and a cover letter, including what interests you about the Program Consultant position, how your skills and experiences align, and your desired salary range.

We may not be able to respond to every application, but please know that we very much appreciate your interest and time (and always keep resumes on file for future opportunities).

Director of Sales & Consulting (full-time, New York City or Bay Area)

We are looking for a consultative sales pro and leadership development buff.

As Director of Sales & Consulting, your mission would be to grow our revenue and impact, while creating a remarkable client experience. Your time would be split between three buckets:

1. Team Development

Help the client advising team become world-class consultants. Facilitate team bonding and knowledge sharing across this passionate, kind, and playful (geographically distributed) team.

  • Coach, advise, give feedback, and set priorities within the sales & consulting team.
  • Partner with the Product Department to develop internal team training based on program knowledge, consulting skills, consultative sales skills, and organizational development knowledge.
  • Deliver internal training (and eventually oversee other internal trainers).
  • Assess skill and knowledge by tracking metrics and observing performance (and eventually train others to do the same).
  • Interview candidates and make hiring decisions.
  • Onboard new hires onto the client advisory team.
  • Partner with People Operations to continually optimize the department’s onboarding experience.
  • Track individual utilization rates to determine when it’s time to hire or re-distribute work.

KPIs: employee utilization rate, employee engagement, onboarding satisfaction, employee development

2. Sales Strategy

Oversee strategy to grow conversion and revenue by effectively diagnosing and meeting client needs.

  • Partner with CEO to set revenue targets and communicate targets to team.
  • Develop strategies and tactics to meet revenue goals.
  • Optimize and oversee sales data tracking to increase predictability.
  • Assess impact of tactics and initiatives.
  • Set and communicate revenue projections.
  • Partner with Product and Marketing to develop materials that support client trust and education (e.g., workshop descriptions, sales scripts, testimonials).
  • Partner with Marketing to optimize cadence and content of client communication.
  • Segment clients and determine sales & consulting strategies for each segment.
  • Determine levels of service provided to each client category.
  • Create and scale internal systems and infrastructure to support growth.
  • Flag interdepartmental issues and recommend opportunities for improvement.
  • Partner with other departments to advise on organizational growth and strategy.
  • Continuously update your knowledge to be able to perform your role with excellence and educate everyone on the sales & consulting team.

KPIs: new business close rate, client churn, client spend, client lifetime value

3. Client Experience

Earn client love by creating an enjoyable and smooth client experience (from first contact and beyond).

  • Oversee and optimize the entire client experience, finding ways to simplify complexity, deepen our relationships, and add meaningful value.
  • Optimize systems for prospect and client management.
  • Track client satisfaction and report results to the entire team.
  • Develop and execute on strategies for improving client satisfaction.
  • Coach, mentor, give feedback, and set priorities for the BizOps Coordinator.

KPIs: Net promoter score, post-program client satisfaction score

Director of Sales & Consulting Pre-reqs:

  • Experience leading consulting and/or consultative sales teams.
  • Experience optimizing and scaling systems and processes.
  • Ability to create and deliver training programs.
  • Track record of setting and meeting revenue targets.
  • Knowledge of consulting techniques and tools.
  • Knowledge of consultative sales techniques and tools.
  • Project management skills.
  • Clear and compelling written communication.
  • Familiarity with organizational development, HR, people operations, learning & development, and leadership development concepts.

Bonus:

  • Knowledge of business intelligence tools, data analytics, and data visualization.
  • Experience working in the tech industry.
  • Experience working in a rapid growth environment.

If you are interested in the NY location, please apply here: https://boards.greenhouse.io/lifelabslearning/jobs/4215510002

If you are interested in the SF location, please apply here: https://boards.greenhouse.io/lifelabslearning/jobs/4215515002

For either application, please share your resume and a cover letter, including what interests you about the Director of Sales & Consulting position, how your skills and experiences align, and your desired salary range.

We may not be able to respond to every application, but please know that we very much appreciate your interest and time (and always keep resumes on file for future opportunities).