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Workshops

We specialize in rapid skill acquisition. Each workshop:

  • Takes place at your location or virtually
  • Is 1.5 – 2 hours long
  • Is action-packed and loaded with skills that matter most

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CORE SKILLS OF GREAT MANAGERS

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We developed the Manager CORE by combining research in psychology with years of our own findings. The program consists of two parts, CORE I and CORE II, and is designed to give participants core skills to become great managers.

Each CORE series is 4 workshops (2 hours each). Participants take CORE I workshops once per week for 4 weeks then CORE II workshops 1-6 months later.

CORE I: Coaching Skills

Learn the fundamental tool of great leaders: how to engage, empower, and improve performance in your direct reports by coaching them rather than telling them what to do. You’ll take part in a series of playful, science-based exercises to help your reports become more self-sufficient, resolve their own problems, and make more valuable contributions to your team.

CORE I: Feedback Skills

Knowing how to give feedback that is specific, actionable, and inspiring is the hallmark of a great leader. You’ll discover the science of feedback and practice giving and asking for effective feedback, even in tough situations.

CORE I: Productivity & Prioritization

This workshop bundles the most effective techniques for working smarter when time and resources are limited. You’ll learn to diagnose your and your team’s productivity challenges and walk away with tools for improving time awareness, prioritization, organization, and focus for yourself and others.

CORE I: Effective 1-1s

The 1-1 is the best opportunity for tracking your direct reports’ engagement and development, but most of us don’t put this time to good use. You’ll walk away from this workshop with a plan for how to transform your 1-1s into productive, motivating, and energizing sessions.

CORE II: Manager Intensive

Refresh the skills you’ve developed in CORE I and apply them to challenging situations and difficult conversations, so you are prepared for anything that might come your way. We’ll quickly review what you learned, assess your strengths and areas for further development, then spend 80% of this workshop practicing. This session is a confidence boost (you leave it feeling like you can handle any situation, using tools you already know well) and a personal development boost, taking you to the next level of mastery as a manager.

CORE II: Strategic Thinking

When things move fast, it’s easy to get stuck in a short-term mindset. To scale and collaborate well, you and your team need to think and execute strategically. You’ll sharpen your long-term thinking skills and practice tools for goal setting, decision making, diagnosing problems, prioritizing, and inclusive strategic planning.

CORE II: Meetings Mastery

We spend so much of our time in unproductive meetings. Imagine how you and your team would change if the quality of each of your meetings improved. You’ll learn how to quickly diagnose your meeting problems and collect advanced facilitation skills to make any meeting more energizing and productive.

CORE II: People Development

Do you know how to bring out the best in your reports? In this workshop, you will learn how to structure the types of conversations your direct reports crave, in just a few minutes each week. You’ll walk away with tools to help coach your reports to craft their roles, find opportunities for growth, and create a skill development plan for themselves even when there are no clear career paths available.

CORE SKILLS OF SUCCESSFUL EMPLOYEES

brainstorming_1_blueWhat differentiates your most effective individual contributors? It turns out that a few key skills tip over into a wide range of roles and contexts. The IC CORE equips your individual contributors with these skills, resulting in personal and organizational success.

Influential Questions

Research reveals that one of the most valuable (but least known) abilities you need to communicate and influence effectively is inquiry skills: how to use the right question at the right moment. You’ll deepen your question skills so that you instinctively word questions in ways that earn influence, resolve problems, and motivate people to take action.

Feedback Skills

High quality feedback is at the heart of personal and organizational growth, but most of us hesitate to share feedback and don’t receive nearly enough. You’ll practice the science and art of giving, receiving, and asking for effective feedback. You’ll walk away with tools and confidence for discussing feedback (even in tough situations) and creating growth opportunities for yourself and others.

Productivity & Prioritization

This workshop bundles the most effective techniques for working smarter when time and resources are limited. You’ll learn to diagnose your own productivity challenges and walk away with tools for improving your time awareness, prioritization, organization, and focus.

Career Growth

What do you really want in your career? Come to the workshop ready to do some serious thinking about this question. You’ll gain a deeper understanding of your motivators, collect ideas on how to grow your network, and identify opportunities to increase your skills. You’ll walk away with a personal growth plan (even if there are no clear career paths available) and confidence in your ability to take charge of your career.

ALL-STAFF ENRICHMENT

lifelabs-events-204_blueGive your employees what they crave: access to ongoing enrichment and connection to coworkers across the your entire organization.

All-Staff workshops can be tailored for IC, manager, team, or mixed audiences.

Unconscious Bias & Behaviors of Inclusion

In this workshop, you’ll understand the psychology of unconscious bias and uncover your own biases (and how they might be impacting your life and work). Most importantly, you’ll also learn how to develop behaviors of inclusion – habits that improve the way you communicate, collaborate, and advocate for yourself and others.

Working Remotely

Working remotely has many perks, but also many challenges. You need a unique skill-set to do it well. This workshop is designed for employees who work remotely and arms you with skills to engineer an optimal environment, workflow, and communication cycle with your manager and team.

Managing Remotes

How is managing virtual employees and dispersed teams different? In this workshop, you’ll understand the unique challenges of remote management. You’ll learn to optimize communication, connection, trust, and career growth for your remote reports. The result: employees that are engaged and productive, no matter what their location.

Negotiation Skills

Do you know how to negotiate a resolution that benefits everyone involved and earns you a great reputation? In this workshop, you’ll learn to overcome psychological barriers to successful negotiation. You will walk away with skills and knowledge to reach win-win outcomes in everyday work scenarios.

Emotion Regulation

One of the key skills that sets apart the most effective individuals is their ability to regulate their emotions. In this workshop, you will be put to the test as you experience a series of stressful (but fun!) scenarios. You will develop a richer understanding of your emotional strengths and triggers, and you will walk away with new tools for self-control, staying calm under pressure, and transforming hurt feelings into opportunities for growth and connection.

Conflict Resolution

Conflict is a stubborn and often difficult fact of life. This is especially true in the workplace where we navigate difficult conversations on a regular basis. Instead of avoiding or mismanaging conflict, we should set it to work for us. This workshop is designed to help you develop the knowledge and skills to constructively manage conflict and collect tools that turn conflict into connection.

Personality & Work Styles

Conflict, miscommunication, and tension often stem from a clash of personalities. It pays to understand how our personalities impact our interactions. In this workshop, you will gain insight into your own personality and explore the problems and opportunities that arise when working with people who have different styles. You’ll leave with greater awareness and increased ability to read others and flex your style to collaborate more effectively.

Leading Change

Change is the only constant in innovative organizations, so we need to know how to handle it well and help others adapt. In this workshop, you’ll discover what happens neurologically when we experience change, and learn easy techniques to reduce resistance and increase inspiration, commitment, and decisive action in yourself and others. You will practice devising solutions and crafting communication using a change template that makes you a more effective and inspiring leader and coworker.

Effective Email

Simple changes to the wording and format of your email can increase your chances of getting the response you want. In this workshop, you’ll learn major email dos and don’ts and walk away with an immediate and permanent improvement in your quality of written communication.

Problem Solving Skills

In this workshop, you will come to understand your problem solving style and learn how to flex your style to get the best possible outcome. You will collect and practice tools for effective decision making, identifying the true nature of a problem, and generating creative ideas.

Advanced Listening Skills

Knowing how to listen well and what to listen for impacts all areas of work and life. When you increase your listening skills, you increase your ability to influence, problem solve, resolve conflict, and create rapport. Conversations deepen, flow, and take on new dimensions. In this workshop, you’ll test your listening skills and collect tools for listening on increasingly deeper levels (including hearing needs and feelings that the speaker hasn’t put into words).

Understanding Team Dynamics

Teams move predictably through 4 stages as they form and develop, and only about 30% of teams reach a phase of high performance. In this workshop, you’ll learn how a high performing team looks and how to recognize your team’s stage. You’ll walk away with easy behaviors to optimize dynamics no matter what your role on the team.

People Reading

Can you tell when someone has a question but is hesitating to ask? Can you spot when someone’s emotions don’t match their words? In this workshop, you will get trained in a unique skill: the detection of facial micro-expressions. You’ll learn how to become a better people reader and spot when it is necessary to pause, talk more, or ask questions. This is the same training provided to members of the Secret Service.

Behavioral Interviewing

Many of us trust our gut when hiring, but research shows that gut-based hiring leads to careless and biased decision making. In this workshop, you’ll learn how to create objective decision criteria and interview candidates for competency, culture fit, and cultural add. You’ll leave with skills and processes for finding the perfect hires to join your team.

Crafting Surprise & Delight

On the surface, when we are surprised, our faces look comically empty, but inside the brain, surprise is one of the richest and most powerful emotions. Surprise is at the heart of attention, interest, learning, and connection. In this workshop, you will discover the little-known psychology of surprise and collect tools to design surprise and delight into any interaction, project, or experience.

PRESENTATION SKILLS

companies-2Equip your employees with the tools and confidence they need to craft and deliver powerful messages to any audience.

Delivery Skills

In this workshop, you will you will hone foundational and advanced presentation delivery skills to increase your ability to be persuasive, influential, and credible. We will focus on balancing perceived warmth and competence by optimizing key nonverbal markers (e.g. eye contact, gesture, purposeful pause, strategic motion). Get small, impactful adjustments in your delivery style, and walk away with a noticeable improvement in your ability to capture and sustain attention.

Presentation Content Design

This workshop is based on a series of studies that examined session design techniques leading to greater engagement, retention, and word of mouth. You’ll discover and apply small changes to your presentations, workshops, and info sessions that make the biggest impact on your audience.